NPIC provides objective, science-based information about pesticides and pesticide-related topics to enable people to make informed decisions about pesticides and their use. NPIC is a cooperative agreement between Oregon State University and the U.S. Environmental Protection Agency.
To serve as a factual source of information for diverse professional and public audiences on pesticide-related issues;
To operate a toll-free, bi-lingual telephone information service for all callers in the United States and its territories, Monday through Friday at least 4 hours per day, with accessibility to voicemail during closed hours, and ability to address inquiries through e-mail and social media;
To develop and maintain English and Spanish websites accessible to broad audiences and host NPIC original content, state-of-the-art information technology tools and links to unbiased and authoritative sources of information about pesticides;
To collect robust pesticide incident data through systematic protocols and to disseminate the information through scheduled reporting and by request from U.S. EPA and partner agencies;
To conduct our service professionally, with an emphasis on teamwork, integrity and accountability, and a strong commitment to collaboration and exceptional customer service.
NPIC can assist people in over 240 different languages through the use of an over-the-phone language service with staff trained in medical and scientific terminology. This same service is used by numerous poison control centers across the United States.
If you have questions about this, or any pesticide-related topic, please call NPIC at 800-858-7378 (8:00am - 12:00pm PST), or email us at firstname.lastname@example.org.
objective, science-based information about pesticides and
pesticide-related topics to enable people to make informed
decisions. NPIC is a cooperative agreement
between Oregon State
University and the U.S. Environmental Protection Agency (cooperative agreement
#X8-83560101). The information in this publication does not in any way
replace or supersede the restrictions, precautions, directions, or
other information on the pesticide label or any other regulatory
requirements, nor does it necessarily reflect the position of the